Order is processing. We will email you the tracking info once the item is shipped.
Product has been fully shipped. Tracking number was sent to your email.
Product has been partially shipped. Tracking number was sent to your email. We will update you with the tracking info for remaining quantity once it is available.
Product has been cancelled and will not be shipped.
Cancelled / Refunded
Product has been cancelled, refund has been issued.
Cancelled / Not Charged
Product has been cancelled, you were not charged.
Product is on backorder. We will keep you updated with the estimated shipping date.
We received a request to return / replace the item. We will update you with the return instructions via email.
RMA Sent / Awaiting Return from Customer
Return instructions were provided to customer along with the RMA number. We are waiting for the return from customer.
RMA / Awaiting Return Processing
Return processing is pending. We will keep you updated.
Return Received / Pending Inspection & Approval
Return has been received. We will keep you updated on the result of inspection by the manufacturer.
Return Received / Refund Issued
Product has been received and inspected, refund has been issued.
Return / Replace Processing
Your request for return / replacement is currently being processed. We will keep you updated on current status vie phone or email.